Refund and cancellation policy
Version 1.0 · 7 November 2026
The report is made and sold by OPTIFLOW LABS LTD, company no. 16896823. Payment is taken on our behalf by Sold through Link, LLC, a Stripe company (shown as “Sold through Onelink”, and on your statement as LINK.COM*).
Our promise
- Changed your mind? Full refund within 14 days of purchase. Open your report page (the link in your delivery email), choose “Refund in one click” and confirm once. No questions, no form.
- We could not deliver? If our checks hold your report back and we cannot deliver it within 24 hours, we refund you in full automatically. You do not need to ask.
- Wrong birth data? Fix it once, free, within 7 days of purchase, and we rewrite your report.
- Nothing renews. The report is a one-time payment. There is no subscription to cancel.
Your legal right to cancel
Under UK law you can cancel an online purchase within 14 days. For digital content, that right ends once delivery starts, but only if you agreed to immediate delivery and confirmed that you would lose the right to cancel. We do not ask you to give up that right. So you can cancel within 14 days of purchase and get all your money back, even though your report has already been delivered. Our 14-day refund above is how you do it.
You can cancel in any of these ways:
- press “Refund in one click” on your report page, or
- email support@minutesky.com from the address you bought with, saying that you want to cancel. You can use the form below, but you do not have to.
The one-click refund is made at once. If you email us, we refund you within 14 days of hearing from you.
To OPTIFLOW LABS LTD, Flat 41 Albany Park Court, 3 Westwood Road, Southampton, SO17 1LA, England, support@minutesky.com:
I hereby give notice that I cancel my contract for the supply of the following digital content: Minute Sky 2027 Year Ahead report.
Ordered on: [date]
Name: [your name]
Address: [your address]
Date: [today]
What happens when you refund
- The full amount you paid, including any tax, goes back to the card or account you paid with.
- Banks usually take 5 to 10 working days to show it. Onelink emails you a refund notice.
- Your report page and calendar file stop working. The refund cannot be undone.
- Refunds are always for the whole amount. We do not offer partial refunds or credit instead of money.
After 14 days
- The one-click button goes away and we do not refund a change of mind. This is the window shown at checkout.
- If something is wrong with the report itself, for example the link does not work or it was built from the wrong details, email support@minutesky.com and we will put it right. Your rights under the Consumer Rights Act 2015 for faulty digital content always apply. If we cannot fix a fault, you may be entitled to some or all of your money back.
- Onelink support (link.com) can review payment problems, such as a report you never received or a payment you did not make, within 60 days.
Other cases
- If your bank warns of fraud on a payment, we refund it straight away so the card owner is not charged.
- Payment disputes (chargebacks) are handled by Stripe. While one is open we cannot refund the same payment, so it is not refunded twice.
The report is for entertainment and reflection. It makes no promises about what will happen in your life.